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Find out how The Check Cashing Store is responding to Covid-19, including customer support, digital service options, and which stores are open Learn More »

How The Check Cashing Store® is Responding to Coronavirus (COVID-19)

We are a financial services company that began with the belief of putting people first. And we will not stray from that mandate during these uncertain times. Here is an overview of what you can expect from The Check Cashing Store and how we can help as the world continues to respond to the COVID-19.

We are here to help our customers

The Check Cashing Store provides essential financial services. We remain determined to keep our locations open and be there when you need us. Like many businesses, we have reduced our hours to provide some relief to our employees and align with social distancing guidelines. Please check the hours of your local Check Cashing Store on our Store Locator page before coming to see us.

Serving you safely

As always, our priority is the safety and well-being of our employees the communities we serve. We are following hygiene recommendations from government health authorities and are taking extra cleaning steps in our stores. You may notice some of our employees wearing protective equipment such as masks or gloves. We are also asking that customers practice social distancing by keeping 6 feet between individuals and returning at a later time if the lobby is full.

Financial solutions at home

We understand that people may be limited in their ability to make it to a store, so we are pleased to offer digital options for several key services. You can apply for a loan online or cash a check through our mobile app and fund the proceeds to your Momentum®Prepaid Mastercard® or any other debit card. Don’t have Momentum yet? We’ll waive the activation fee to help you access mobile check cashing.

Visit the App Store or Google Play to download our app for free.

Account assistance

We know that many Americans are facing financial strain at this time. As ever, we are committed to helping our customers. If you're impacted by COVID-19, contact us for assistance that may be available to you.

Thank you for being a customer of The Check Cashing Store. We are proud to serve you.

Frequently Asked Questions
Is The Check Cashing Store open?

The Check Cashing Store is committed to serving the financial needs of our customers during the Covid-19 crisis as always.

Our locations remain open but may have reduced hours of operation. Check our Store Locator to find a store near you and confirm today’s business hours.

The Check Cashing Store is following all hygiene and cleaning guidelines from local health authorities in order to keep you and our teams who serve you, safe.

We’re always open online!

I can’t make my loan payment. What will you do to help?

In response to the impacts of Covid-19, we are working to support our customers with their financial needs. If you are experiencing financial strain due to Covid-19, please contact us to discuss the ways The Check Cashing Store can help.

Can I get a loan without visiting a store?

Yes. Apply for a loan from the comfort of home at Our online application is fast, convenient and secure. There are no additional fees to apply online and you can receive funding direct to your bank account.

Can I cash a check without visiting a store?

Yes. Simply download our mobile app for Apple or Android and cash your checks from home. To make it even easier to take advantage of our app, we’re waiving the activation fee for new MomentumPrepaid Mastercard activation for a limited time. Sign up in-store for free and have your mobile checks funded directly to your Momentum card.

I received a stimulus payment. Can I cash my stimulus check at The Check Cashing Store?

Yes. The Check Cashing Store cashes all types of checks, including Government checks such as stimulus payments.

For even greater convenience, download our mobile app for Apple or Android and cash your stimulus check from home. For a limited time, The Check Cashing Store is offering a special 1% rate when you cash a Government check using The Check Cashing Store mobile app.

If you don’t yet have a Momentum Prepaid Mastercard, we’ll waive the activation fee to help you access mobile check cashing. Visit a store for details.